Frequently Asked Questions
Your guide to shopping with ShopWSS
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
Are your products 100% authentic?
Yes, ShopWSS guarantees that all footwear and apparel items are 100% authentic and sourced directly from official brand manufacturers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer international shipping?
Currently, ShopWSS only ships to addresses within the United States and its territories. We hope to expand to international shipping in the near future.